Gaya APA

TJIPTONO, FANDY, DIANA, ANASTASIA. (2003). TOTAL QUALITY MANAGEMENT (EDISI REVISI). YOGYAKARTA: ANDI.

Gaya Chicago

TJIPTONO, FANDY, DIANA, ANASTASIA. TOTAL QUALITY MANAGEMENT. EDISI REVISI YOGYAKARTA: ANDI, 2003. Text.

Gaya MLA

TJIPTONO, FANDY, DIANA, ANASTASIA. TOTAL QUALITY MANAGEMENT. EDISI REVISI YOGYAKARTA: ANDI, 2003. Text.

Gaya Turabian

TJIPTONO, FANDY, DIANA, ANASTASIA. TOTAL QUALITY MANAGEMENT. EDISI REVISI YOGYAKARTA: ANDI, 2003. Print.