Gaya APA
TJIPTONO, FANDY. (2007).
SERVICE, QUALITY & SATISFACTION .
YOGYAKARTA:
ANDI.
Gaya Chicago
TJIPTONO, FANDY.
SERVICE, QUALITY & SATISFACTION.
YOGYAKARTA:
ANDI,
2007.
Text.
Gaya MLA
TJIPTONO, FANDY.
SERVICE, QUALITY & SATISFACTION.
YOGYAKARTA:
ANDI,
2007.
Text.
Gaya Turabian
TJIPTONO, FANDY.
SERVICE, QUALITY & SATISFACTION.
YOGYAKARTA:
ANDI,
2007.
Print.