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HARTLEY, JEAN. (2008). MANAGING TO IMPROVE PUBLIC SERVICES . NEW YORK: CAMBRIDGE.

Gaya Chicago

HARTLEY, JEAN. MANAGING TO IMPROVE PUBLIC SERVICES. NEW YORK: CAMBRIDGE, 2008. Text.

Gaya MLA

HARTLEY, JEAN. MANAGING TO IMPROVE PUBLIC SERVICES. NEW YORK: CAMBRIDGE, 2008. Text.

Gaya Turabian

HARTLEY, JEAN. MANAGING TO IMPROVE PUBLIC SERVICES. NEW YORK: CAMBRIDGE, 2008. Print.