Gaya APA
HAN, FLORA. (1996).
PRODUCTIVITY AND SERVICE QUALITY .
SINGAPORE:
PRENTICE HALL.
Gaya Chicago
HAN, FLORA.
PRODUCTIVITY AND SERVICE QUALITY.
SINGAPORE:
PRENTICE HALL,
1996.
Text.
Gaya MLA
HAN, FLORA.
PRODUCTIVITY AND SERVICE QUALITY.
SINGAPORE:
PRENTICE HALL,
1996.
Text.
Gaya Turabian
HAN, FLORA.
PRODUCTIVITY AND SERVICE QUALITY.
SINGAPORE:
PRENTICE HALL,
1996.
Print.