Gaya APA
TJIPTONO, FANDY. (2001).
SERVICE MANAGEMENT .
YOGYAKARTA:
ANDI.
Gaya Chicago
TJIPTONO, FANDY.
SERVICE MANAGEMENT.
YOGYAKARTA:
ANDI,
2001.
Text.
Gaya MLA
TJIPTONO, FANDY.
SERVICE MANAGEMENT.
YOGYAKARTA:
ANDI,
2001.
Text.
Gaya Turabian
TJIPTONO, FANDY.
SERVICE MANAGEMENT.
YOGYAKARTA:
ANDI,
2001.
Print.