Gaya APA
CHANDRA, GREGORIUS. (2011).
SERVICE, QUALITY & SATISFACTION EDISI 3 .
YOGYAKARTA:
ANDI.
Gaya Chicago
CHANDRA, GREGORIUS.
SERVICE, QUALITY & SATISFACTION EDISI 3.
YOGYAKARTA:
ANDI,
2011.
Text.
Gaya MLA
CHANDRA, GREGORIUS.
SERVICE, QUALITY & SATISFACTION EDISI 3.
YOGYAKARTA:
ANDI,
2011.
Text.
Gaya Turabian
CHANDRA, GREGORIUS.
SERVICE, QUALITY & SATISFACTION EDISI 3.
YOGYAKARTA:
ANDI,
2011.
Print.