Gaya APA

HAN, FLORA. (1996). PRODUCTION AND SERVICE QUALITY . NEW JERSEY: PRENTICE HALL.

Gaya Chicago

HAN, FLORA. PRODUCTION AND SERVICE QUALITY. NEW JERSEY: PRENTICE HALL, 1996. Text.

Gaya MLA

HAN, FLORA. PRODUCTION AND SERVICE QUALITY. NEW JERSEY: PRENTICE HALL, 1996. Text.

Gaya Turabian

HAN, FLORA. PRODUCTION AND SERVICE QUALITY. NEW JERSEY: PRENTICE HALL, 1996. Print.