Gaya APA

PLUNKETT, WARREN, ATTNER, RAYMOND, ALLEN, GEMMY. (2005). MANAGEMENT MEETING AND EXCEEDING CUSTOMER EXPECTATIONS (EDISI PERTAMA). USA: .

Gaya Chicago

PLUNKETT, WARREN, ATTNER, RAYMOND, ALLEN, GEMMY. MANAGEMENT MEETING AND EXCEEDING CUSTOMER EXPECTATIONS. EDISI PERTAMA USA: , 2005. Text.

Gaya MLA

PLUNKETT, WARREN, ATTNER, RAYMOND, ALLEN, GEMMY. MANAGEMENT MEETING AND EXCEEDING CUSTOMER EXPECTATIONS. EDISI PERTAMA USA: , 2005. Text.

Gaya Turabian

PLUNKETT, WARREN, ATTNER, RAYMOND, ALLEN, GEMMY. MANAGEMENT MEETING AND EXCEEDING CUSTOMER EXPECTATIONS. EDISI PERTAMA USA: , 2005. Print.