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FANDY TJIPTONO, PH.D & GREGORIUS CHANDRA. (2011).
SERVICE, QUALITY & SATISFACTION (3).
YOGYAKARTA ANDI:
YOGYAKARTA ANDI.
Gaya Chicago
FANDY TJIPTONO, PH.D & GREGORIUS CHANDRA.
SERVICE, QUALITY & SATISFACTION.
3
YOGYAKARTA ANDI:
YOGYAKARTA ANDI,
2011.
Text.
Gaya MLA
FANDY TJIPTONO, PH.D & GREGORIUS CHANDRA.
SERVICE, QUALITY & SATISFACTION.
3
YOGYAKARTA ANDI:
YOGYAKARTA ANDI,
2011.
Text.
Gaya Turabian
FANDY TJIPTONO, PH.D & GREGORIUS CHANDRA.
SERVICE, QUALITY & SATISFACTION.
3
YOGYAKARTA ANDI:
YOGYAKARTA ANDI,
2011.
Print.